Jennifer Johnson

Vice President, Commonwealth Legal

As the Vice President of Commonwealth Legal, a division of Ricoh Canada, Jennifer is a powerful contributor to company strategy, client services and business results. Jennifer is responsible for the leadership of significant corporate initiatives which include developing new service models and offerings that meet client needs in a unique, effective and innovative way. She is dedicated to developing sustainable competitive advantage and to forwarding the marketplace in ways that enhance service value to clients while strengthening Commonwealth Legal’s brand and reputation in the marketplace. Her responsibilities include working closely with the management team members to ensure the company executes on client commitments, delivering superior levels of quality, efficiency and customer service. Jennifer upholds Commonwealth Legal’s strong corporate culture and exemplifies the company’s values, work ethic, and commitment to performance excellence.

Jennifer has over 12 years of industry experience and hands-on technology expertise. She has an M.A. in Organizational Learning and is passionate and creative in producing innovative solutions for legal professionals while supporting them in the development of their own organization and their profession. Her background in Professional Services brings deep insight into the business needs of law firms and corporations as they strive to enhance their own service capabilities in an evolving marketplace.