As the Manager of eDiscovery and Litigation Support at Burnet, Duckworth & Palmer LLP, Tiana works on implementing eDiscovery as a business process while proactively managing discovery costs. She works closely with clients to implement information management technologies, while defining standard procedures around the collection, processing, and production of client data. Tiana expertly manages projects to configure technology solutions that are both scalable and cost effective, and she balances services, processes, and technology to meet the needs of every client. She leverages her broad talent and expertise to help clients realize a successful outcome at every stage in their projects.
Tiana is an active contributor to EDRM, which looks to create practical resources to improve eDiscovery and Information Governance. As a co-lead of EDRM's Metrics group, she has worked with industry leaders to develop and promote tools that allow organizations to better measure and understand the time, money and volumes associated with eDiscovery. Tiana was one of the developers of EDRM’s eDiscovery Maturity Self-Assessment Test (eMSAT-1), a tool designed to allow firms, corporations, and departments to assess their eDiscovery proficiency. She has played a key role in explaining and promoting the use of that tool as well as the budget calculators and other resources that the Metrics group makes available.